What are missed calls worth to your shop?
Change any number. The formula is shown in full: missed calls × share recovered × close rate × average ticket × margin, minus the fee.
Your numbers
Estimate per month
$1,184extra gross profit after the fee
Extra jobs4.4
Extra revenue$2,406
Extra gross profit$1,203
This is arithmetic on your inputs, not a forecast. The audit replaces the first number with a count from your own call logs. Some missed callers would have called back anyway; leave room for that in the recovery rate.
Where the default numbers come from
- Average ticket: a blend between a typical repair visit (Angi reports about $341 for a plumbing repair) and occasional installs. Use your own average.
- Close rate: ServiceTitan's 2022 call-booking data shows about 24% for shops under 5 technicians and 59% for 25+. A recovered lead is colder than a live call, so 50% is optimistic for small shops.
- Missed calls and recovery rate: assumptions. The free audit measures the first one for your shop.