Free, no account needed
Missed-call audit
Export your call log from RingCentral, CallRail, Vonage, 8x8, Dialpad, Quo (OpenPhone), Grasshopper or a similar system and add the CSV below. The analysis runs entirely in your browser.
1. Your shop
Used to tell business hours from after-hours calls and to estimate revenue.
Weekday hours
to
2. Your call log
A CSV export with incoming and outgoing calls, ideally 30 to 90 days.
How the numbers are calculated
- Missed call
- An incoming call from a number you can call back that nobody answered, including voicemails and hang-ups longer than 15 seconds.
- Missed caller
- Repeated misses from the same number count once, timed from the first miss, until you call back or they get through.
- New caller
- A number with no earlier call in the file. Longer exports make this more accurate.
- Excluded and shown separately
- Withheld numbers, spam flags, numbers that called 5+ times in a day without a real conversation, and short hang-ups.
Missing a column, or a phone system we don't read correctly? Tell us and we'll run the audit for you.